Our warehouse is managed by Wilson Logistics in Bentleigh East in the South Eastern suburbs of Melbourne. Orders can not be picked-up from the warehouse as it is a large industrial facility that is unable to cater for consumer pick-ups for safety reasons.
However, our shipping rates are very low (e.g. $15.00 flat fee for delivery of a Xootr scooter anywhere in Melbourne) so it is much more convenient to have orders shipped to your home or office. Should you not be home or at work when Australia Post attempts delivery, they will leave you a card and hold your Xootr parcel at the nearest post office.
Shipping is calculated upon checkout and we provide shipping at our cost with no mark-up.
We endeavour to ship all items within 24 hours if for all in stock items.